By definition, Public Relations (PR) is a "strategic communication process" designed to build and maintain mutually beneficial relationships between organizations and their audiences. Unlike paid advertising, PR efforts are organic. This means if a media outlet finds your story interesting, they'll publish it for free.
Public Relations are crucial for managing crises. Whether it's a pandemic, a natural disaster, or an internal issue affecting a company's reputation, PR techniques can help lessen the negative impact. Aim to be remembered as a brand that cares about its audience in any situation. This is what distinguishes a true brand from just a company. 4o