According to a Deloitte report, personalised and digital-connected experiences will be the future of the relationship industry between sports teams and fans, especially when we talk about generation Z. The study shows, for example, that these younger fans are more interested in exclusive content and experiences beyond going to the stadium in person, for example. This revelation reveals a way forward for clubs.
Until the emergence of social media and fan tokens, clubs’ relationship strategy was 100% focused on gaming operations. The great benefit of most football teams’ loyalty programs, for example, is priority to buy and discounts on tickets. But this ends up leaving out a huge portion of fans, such as those who live far away or have no interest in going to the stadium, but who could be helping the club’s coffers.
Fan tokens then appeared in 2020, when the giant French club Paris Saint-Germain launched its digital asset in football for the first time. After that, it was the turn of several other teams, such as Barcelona, Manchester City, Corinthians, Flamengo, São Paulo, Palmeiras and much more.
And it wasn’t just in football, but F1, rugby, tennis and MMA teams also developed their fan tokens. All with the aim of being a new point of contact between the sporting institution and the fan. It’s web3 and sport going together.
What are tokens?
If you’re not already familiar with the technology, the fan token works like a team-branded key that allows you to access an exclusive community of experiences and benefits, such as meeting players, participating in the team pulls, obtaining VIP tickets or even redeeming official trips and autographed memorabilia – which ends up being advantageous for fans who want to be closer to their favourite teams.
This democratisation of sports ownership not only deepens fan engagement, but also provides teams with alternative revenue streams, promoting a more sustainable sports ecosystem.
It is worth noting that the fan token is not a cryptocurrency, as it does not allow you to purchase anything, only redeem experiences. Although many investors buy fan tokens with the expectation that they will increase in value over time and then sell them, fan tokens are not financial in nature, but rather useful.