Media Relations

Sherlock Communications > What We Do > Media Relations

What are Media Relations?

If you’re looking to define Media Relations, it all comes down to building relationships with the press. But building rapport between companies and journalists, with public relations professionals in the middle, is not as easy as it sounds.

Media relations represent an important tool which can lead to increased  influence by letting companies tell their story to the people. But there needs to be something in it for journalists and the media too. 

The goal is to get great coverage, but in order to do so, you’ll need to supply great content. This is not about marketing, or advertising. It’s about getting your message to the people who matter most. 

Building a strong reputation is challenging, and doesn’t happen overnight. It takes a lot of work behind the scenes. The trick is getting the media on your side, and doing so requires a smart media relations strategy.

Differences between Public Relations and Media Relations

The two may appear to be one and the same, but that’s not the case. Public Relations (PR) companies use many channels to achieve their desired objectives – social media, events, etc – and Media Relations is just one of them. 

While PR helps to develop the story, Media Relations broadcasts it, providing a platform for distribution to news consumers. This is the case not only for traditional media like TV, newspaper or radio, but also for social media and blogging. The target audience could be nationwide, or narrower if the subject is a specialized one. 

In other words, public relations serve to develop the message and appropriate tone of voice, while media relations focus on influencing an audience: in this case, journalists. Here, the key is strong connections with members of the press, such as editors and publishers, as well as influencers who can sway public opinion.

Media Relations in Latin America

Media Relations are an essential tool for companies around the world, but particularly in Latin America.

The media landscape is transforming drastically on a global scale, and the term itself has taken on a much broader meaning. The 24-hour news cycle, the growth in digital channels and social media, and the replacement of full-time journalists with freelancers has changed the storytelling process and traditional approaches to organisations’ relationships with the media. These days resources are increasingly scarce, and journalists are unlikely to take several hours out of their day to attend a press conference across town, to give just one example.

Editorial independence, however, remains a significant constant. Journalists will not cover a story without a relevant news angle which is appropriate to their readers. The decision to write or ignore a story is made very quickly, and depends on the relationship and rapport a journalist has with the agency pitching the story.

Therefore, in the current media environment, the job of a good public relations agency is to act as an advocate: developing and telling a client’s story in a way that meets all the necessary requirements. Journalists and influencers need interesting stories, and clients need to communicate important messages – being seen as a trusted source for both is crucial. If you need strategic planning and consulting, you can contact us.

Why Good Media Relations Matters

Media Relations, at its core, aims to cultivate a mutually beneficial relationship between the media and an organisation. The objectives of the latter vary greatly from sector to sector. The goal may be to build consistent public awareness in a positive and credible light, to inform readers and viewers of a company’s mission and policies, or to highlight an important event or achievement. 

Media relations is a largely intangible service but can provide a great return on investment for businesses when properly planned and executed. While press coverage can be measured in column inches, the impact of media relations is not so easy to quantify. Since the focus is on gaining third-party endorsements of a product, service, idea, or even a person, the impact tends to be indirect, but no less vital for it.

Our approach to Media Relations

At Sherlock Communications, we pride ourselves on strong media relationships and an outstanding reputation. From our inception, we have established and maintained long-term relationships with journalists and top media outlets. 

The list includes Forbes, Infobae, GloboNews, Folha de São Paulo, Tecmundo, Clarín,  La Nación, El Comercio, La República, Gestión, Portafolio, El Tiempo, El Espectador and others. These relationships offer several advantages to our clients. We are seen as a trusted and reliable source by journalists, and they pick up the phone for us on a daily basis.

Our multilingual team is highly skilled at navigating the increasingly competitive media landscape, from digital channels to traditional print – and over half of us come from a journalistic background ourselves. We are well-versed in the different formats which work for the different outlets in today’s increasingly varied media landscape. Our fundamental media relations philosophy is simple: always be relevant, interesting and reliable.

We work closely with our clients to truly understand their product, brand and business aims and objectives. We use these insights to develop a robust strategy that uses creative storytelling to place our clients on the right platforms and publications. A central part of this strategy is ensuring we have compelling answers to these five basic questions:

  • Is this a genuinely newsworthy, topical story, given the current news agenda?
  • What is different and interesting about the product or services being announced?
  • How is it specifically relevant to my region? (Latin American journalists don’t always pick up on ‘recycled’ global news from other markets)
  • How is it specifically relevant to my readership or sector? (This will vary according to the target publication, e.g. technology, industry, business or vertical)
  • Can I meet the individuals involved to ask my own questions?

The impartiality of third-party media is essential in creating and sustaining a sturdy reputation. To build strong working relationships across the media landscape – with journalists, broadcasters, bloggers and influencers – we provide accurate stories in the desired format and timeframe. We find the right hook and quickly capitalize on the current news agenda. Our hard work in promoting and maintaining a positive reputation for clients boosts their media profiles thanks to credible and positive news stories.

Our way of providing media relations services

We at Sherlock Communications secures results in the Latin American media using a combination of proactive tactics such as:

  • Face-to-face briefings with key media to secure long-term relationships, including briefing books, staffing and follow-up
  • Tracking relevant feature and broadcast interview opportunities and news hijacks in top-tier media
  • Preparing pitch information using canned comments in POV documents
  • Drafting, localisation and placement of guest articles, photo stories and listicles (using outputs of POV sessions)
  • Development and placement of client case studies
  • Planning and pitching of planned news announcements (e.g. new product launches, partnerships, CSR initiatives etc.)
  • Management, logging, monthly reports and follow up for incoming journalist enquiries
  • Creative mailers and press kit distribution programmes to press and influencers
  • Review programmes including guides, sample availability trackers, delivery scheduling and tracking, and reviewer follow up & feedback
  • Conference and events support, securing interviews and briefings with key journalists and influencers in attendance


As with all successful strategic campaigns, planning is paramount. In many cases, one well-placed article on a popular national blog will be more powerful and generate more syndications, links, and shares than a piece in a national title. An appreciation of these subtleties and understanding of different editorial priorities is the difference between a successful campaign and an unsuccessful one.

What a successful media relations strategy needs

To achieve our predefined goals, we start by developing a multifaceted strategy, which includes the following steps.

  1. Identify key contacts. Most journalists work in specific fields and write exclusively about them. Our sizable database covers all the necessary details, giving us access not only to a comprehensive media landscape but also the topics which specific journalists are specialised in.
  2. Track publications and their requirements. Simply sending out a press release or byline is not enough. We always follow up to confirm that the journalist is interested in the topic, and inquire whether they need more data, or an interview opportunity.
  3. Provide high-quality images and multimedia material. In this visual era, releases need to be accompanied by top quality photos, videos and publications for social media such as Instagram, Facebook, TikTok and YouTube. 

Be proactive and responsive. We are in constant communication with journalists to reinforce our mutual relationship, and remain attentive to any requests they may have.

Five Major Benefits

Here are the five major benefits of incorporating media relations into your Latin America campaigns:

  1. Third-party validation – Independent validation from credible, third-party sources is essential. Discerning consumers can easily spot adverts, fake news and dubious customer reviews and rating systems. Endorsements are more valuable when they are reported by the media, since readers realize that they have been vetted by a third party.
  2. Substantial content – Media relations can boost the impact of your content in a cost-effective way. Media-friendly stories with a strong angle and storytelling significantly increase the likelihood of coverage. And earned media has a major impact on a brand’s profile and engagement with their target audience.
  3. Branding – Media relations, as part of an integrated PR strategy, help to reinforce brand strategies in key channels, generating significant value through association with a trusted information source. The key is to communicate brand identity in media relations so both prospective and existing customers fully associate the brand with its products and services. Taking the time to get the message right makes it easier to build long-lasting relationships with the media.

4. Lead Generation – We can ensure that all content is valuable and media-friendly, and that events and content marketing include keywords, landing pages and teaser footage – all of which represent editorial value to target media outlets. This can lead to a significant boost for lead-generated campaigns.

5. Advocacy for Your Point of View – Explaining and highlighting the value of a client’s products and services is essential. Demonstrating why it matters in the media ensures that your point of view is heard and understood.

FAQ about Media Relations

In the dynamic and competitive world of modern business, effective communication plays a crucial role in shaping a company’s reputation and success. Media relations, a strategic component of public relations, holds the key to building strong relationships with the media and leveraging them to tell compelling stories about a brand or organisation.

Here at Sherlock Communications, we understand that navigating the realm of media relations can be both exciting and challenging. As businesses and individuals seek to establish themselves as industry leaders, they often have questions about how to effectively engage with the media, gain media coverage and manage their reputation in the public eye.

This FAQ aims to address some of the most common questions related to media relations, besides those already addressed in the previous paragraphs. Our team of experts is dedicated to providing insights and solutions that can help businesses harness the power of media relations to achieve their communication goals.

Let’s explore these frequently asked questions to gain a deeper understanding of media relations and its significance in shaping brand narratives and perceptions.

Media relations is the strategic communication process that involves building and maintaining relationships with journalists, editors and other media professionals to ultimately gain media coverage for your business or brand.

It is crucial for your business because media coverage can significantly increase your visibility, credibility and reach to get to your target audience.

Media relations can positively impact your business’s reputation by generating positive media coverage. When reputable media outlets publish stories or features about your business, it adds third-party credibility to your brand. 

This increased visibility can enhance your reputation and help you gain the trust of potential customers and partners.

Maintaining good media relations relies on responsiveness, relevance and authenticity. We at Sherlock Communications emphasise promptly addressing journalists’ inquiries, delivering valuable and tailored content aligned with their interests, and cultivating genuine connections that extend beyond transactional interactions.

The company values transparent communication, offers exclusive opportunities, and expresses gratitude for media coverage, thereby solidifying these relationships.
We understand the importance of adapting strategies to evolving media landscapes, ensuring a sustained positive image, increased media coverage and ultimately contributing to effective communication and brand growth.

At Sherlock Communications, we take great pride in offering a comprehensive approach that combines media relations, marketing digital and SEO expertise. Our team consists of experienced PR professionals who not only understand the intricacies of the media landscape but are also well-versed in the dynamic world of digital marketing and search engine optimization.

With an extensive network of media contacts spanning various industries, we can leverage these connections to amplify your brand’s message and reach a wider audience. Our team knows precisely how to craft compelling stories that not only captivate journalists but also resonate with online audiences, enhancing your brand’s visibility across multiple platforms.

By tailoring our strategies to suit your specific goals and target audience, we ensure that your media outreach aligns seamlessly with your broader digital marketing and SEO efforts. The advantage is that with this combination of up-to-date strategies we maximise the impact of your messaging and secure top-tier media coverage while enhancing your online presence and search engine rankings.

We take the time to research and understand your business, industry and target audience thoroughly. By doing so, we can identify the most relevant and influential media outlets that align with your brand. Our team maintains strong relationships with journalists and media professionals, allowing us to pitch your stories to the right people at the right time.

Absolutely. Effective media relations can play a crucial role in crisis communication and reputation management. In times of crisis, having an experienced PR team will help you respond promptly and transparently to media inquiries, mitigate and/or respond better to negative coverage and empower and protect your brand’s reputation.

Our media relations services are tailored to meet your unique goals, so the types of media coverage may vary. We aim to secure a mix of media coverage, including earned media in top-tier publications, industry-specific media outlets, online publications, broadcast media and many more.

Our goal is to ensure that your message reaches your target audience through various media channels considering those that are preferred by them.

At Sherlock Communications, we believe in data-driven PR. We use a combination of key performance indicators (KPIs) and media monitoring tools to measure the success of our media relations efforts.

These metrics may include the number of media mentions, the reach and credibility of media outlets, audience engagement, website traffic and conversions. Regular performance reports keep you informed of our progress and the impact of media coverage on your business.

Getting started with us is simple. Reach out to our team via the contact information provided on our website’s media relations service page. We will schedule a consultation to discuss your business, goals and how our media relations strategies can help you achieve success. Let us be your trusted partner in boosting your brand’s media presence and reputation.