How Are Audiences Reacting To AI Content Labels?

Audiences increasingly expect to know when AI has been used to create or significantly alter what they see. What happens after the label appears is less predictable. Recent research suggests that AI disclosure can measurably change how audiences engage with content, and for reasons that have little to do with the technology itself.  Brands are […]

What brands get wrong about Twitch marketing in Latin America

Twitch’s Latin American audience is large enough to consider the channel in a media plan. In fact, Brazil is the platform’s second-largest market after the United States, with around 16.9 million users, while Argentina and Mexico both sit inside the Twitch global top ten with roughly 10 million and 9.2 million users, respectively. For marketing […]

What AI Monitoring Can And Can’t Reveal About Social

AI brand monitoring

AI brand monitoring gives brands a clearer view of how they show up in tools like ChatGPT, Gemini and Claude, including when they are mentioned, where they rank against competitors, and which sources are cited. The problem is that those citations only show part of what influenced the answer, because a model may already have […]

Where Partnerships Between NGOs and Companies Still Fall Short

Corporate social impact investment in Brazil reached R$6.2 billion in 2024, the highest amount recorded in the historical series of the Benchmarking of Corporate Social Investment, or BISC, by Comunitas. The figure provides a snapshot of corporate social investment in Brazil within a broader Latin American context. In Latin America, the impact investing market has […]

Brand reputation in the age of AI: what is happening in Latin America?

Group of young people collaborating on a creative social impact project in a modern workspace.

You have people whose job is to know what is being said about your brand in the press and on social media. Does anyone own what AI says about it? In Mexico and Brazil, generative engines are already recommending brands by name, with judgements attached and direct comparisons to the competition. Every day, to buyers […]

WhatsApp Commerce in Latin America and the TikTok-to-WhatsApp Funnel 

WhatsApp commerce in Latin America is reaching its peak

Short-form video is changing how consumers discover brands across LATAM. While a product may gain attention through TikTok, many users still want a direct space to ask questions, check availability, understand pricing, or feel reassured before making a decision. WhatsApp commerce in Latin America is becoming more relevant because it closes that gap between visibility […]

Crisis Communication in Latin America: Getting Ahead of Rumours

A woman marching during the crisis communication in Latam

Rumours rarely begin as a full-scale crisis. More often, they start as a WhatsApp message, a social media comment, a misinterpreted announcement, a frustrated customer post, or a piece of information shared without context. In Latin America, where conversations move quickly between private messaging apps, local media, influencers, community groups, and public platforms, rumours can […]

Betfair: when culture becomes the message

In Brazil football makes the heart beat faster. Far more than mere entertainment the sport connects fans and teams while creating endless opportunities for brands to make their mark on shirts and television screens at the stadium during half time and even throughout post match interviews. The landscape is so fertile for advertising that many […]