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from Sherlock Communications

Explore expert articles, news, case studies, and communication trends across Latin America. Stay informed with the latest developments from our team.

Using WhatsApp to Communicate and Build Relationships with Journalists

For a long time, email and phone calls were the main channels of communication between PR professionals and journalists, from sending press releases, story ideas and invitations to follow-ups and more urgent conversations. As WhatsApp became part of the daily routine of newsrooms and agencies, this dynamic began to change,...

AI brand monitoring

What AI Monitoring Can And Can’t Reveal About Social

AI brand monitoring gives brands a clearer view of how they show up in tools like ChatGPT, Gemini and Claude, including when they are mentioned, where they rank against competitors, and which sources are cited....

community engagement

How can companies engage with vulnerable communities?

Engaging with communities can be a significant challenge for many organizations, especially when there is no existing relationship with the territory. There is no secret formula or magic solution. The first step is to open...

Where Partnerships Between NGOs and Companies Still Fall Short

Corporate social impact investment in Brazil reached R$6.2 billion in 2024, the highest amount recorded in the historical series of the Benchmarking of Corporate Social Investment, or BISC, by Comunitas. The figure provides a snapshot...

ChatGPT Ads in Latin America

ChatGPT Ads In Latin America And What Brands Should Prepare For

ChatGPT advertising is still developing, but it already points to a wider shift in paid media. Ads inside AI tools are not designed around a traditional results page, because they appear in the context of...

AI search visibility

AI Search Visibility: Why Reddit And YouTube Matter For Brands

AI search visibility is reshaping brand discovery because AI-generated answers can be built from more than a company’s website. Google rankings still matter, but AI Overviews, ChatGPT, Gemini, and Perplexity can also draw from videos,...

Group of young people collaborating on a creative social impact project in a modern workspace.

Brand reputation in the age of AI: what is happening in Latin America?

You have people whose job is to know what is being said about your brand in the press and on social media. Does anyone own what AI says about it? In Mexico and Brazil, generative...